EWOV

Draft v.3
Running Time: 1:30
We're the Energy and Water Ombudsman Victoria, also known as EWOV. We are a free and
independent dispute resolution body for Victorian energy and water customers.
EWOV provides customers with an accessible, informal, and speedy alternative to fo
rmal legal
processes. We are not a government body or regulator. We're independent, and ou
r goal is to help
customers resolve complaints by achieving fair and reasonable outcomes for all
 parties.
We can help with most of your electricity, gas or water issues includin
g:
how and when you are billed;
your payment arrangements;
disconnection or restriction of your supply;
debt collection;
the provision of your service; 
...
 and the switching of your account to another company.
You can also come to us with issues about:
marketing to you by a company or its representatives;
electricity poles and wires;
Gas
 and water pipes;
Metering;
... as well as vegetation management.
EWOV is committed to helping customers but there are some areas in which we are
unable to
investigate, these include;
the setting of prices or tariffs;
the content of government policies, legislation, licences and codes;
...
 and complaints which are being or have been considered by a court or tri
bunal.
To learn more about us, get in touch. You can find out more abou
t how we can and can
t help on our
website, or give us a call. Head to ewov
dot
 com
dot
 au for more details.
EWOV - Listen. Assist. Resolve


Tempo (WIP)

For the test, we’d like you to illustrate this set of directions:

 "You should set the parking brake while your foot is still on the brake pedal and before shifting into “park”. This reduces the strain on the parking pawl." 

Illustrate this for the three types of parking brakes: 
Foot pedal parking brake 
Hand brake 
Electronic parking brake 

You may choose to do multiple images, or one image that shows the process. We’re open to styles, so whatever you think is the most easy and instructive to understand. Here are some examples of what we find the most effective stylistically: example 1, example 2, example 3, example 4. Here are some examples of what we do not want to see stylistically: example 1, example 2. Your images should be sent over as JPGs, done in landscape format, at 100x667 (3:2 ASR)..